Tag Archives: Case Management

exacqVision Case Management Sequence Evidence Export for Easy Investigations

exacqVision Enterprise VMS software gives users the ability to easily organize bookmarks into cases. Also with the case management feature, exacqVision users can export important clips from overlapping time intervals on multiple cameras into a single file to completely show the entire incident occurring in chronological order. This simplifies evidence of an event into one relevant video clip to provide to law enforcement.

For example, if a company was tracking a person of interest from the point they entered a facility, throughout the store and then into the parking lot, they would need to provide one video excerpt of the entire scene from start to finish.

Case Management

Export & Authenticate the Video Evidence Easily

After clipping together all of the video evidence together into one sequence, users can export the clip as an AVI, MOV or JPEG file. Furthermore, users can authenticate the video clip to ensure it is the original evidence and has not been tampered with for law enforcement. Security personnel have a significant role in presenting authentic video evidence. This exacqVision feature gives users a way to easily create authentic videos that will be upheld as evidence in the court of law.

Case Management Example
This sophisticated case management export feature allows exacqVision Enterprise users the ability to consolidate their relevant video evidence into one exportable clip for easier investigations.

View the video to see how it works.

Top 5 exacqVision Software Features of 2014

As the year comes to an end, we look back at 2014 as an innovative year filled with many noteworthy feature releases in exacqVision. Here are our top 5 new features introduced this year:

  1. EasyConnect EasyConnect allows users to find, address and connect multiple IP cameras to their network automatically. This feature saves time and greatly simplifies the process of adding IP cameras to a modern day, network-based video surveillance solution. EasyConnect supports more than 400 cameras from several major manufacturers including Illustra, Axis Communications and Arecont Vision.EasyConnect

EasyConnect VideoWatch Our EasyConnect Overview Video

  1. SpeedSearch – Searching video in exacqVision is now radically faster and much more intuitive than ever before. Video frames automatically populate on the screen upon conducting a search and advance as the timeline cursor is moved. This new feature allows users to start investigating video while it’s still downloading, providing faster access to needed evidence. Ideal for users with low bandwidth connections, exacqVision users can conduct investigations without waiting for an entire video stream to download.SpeedSearch
  1. VideoPush – More than just a video wall, VideoPush gives exacqVision Enterprise users the ability to instantly push selected cameras, layouts, tours, groups or entire views to another exacqVision client monitor, such as a public view monitor (PVM) or a video wall. Ideal for retail applications, VideoPush adds the opportunity for collaborative viewing of video between multiple locations and users.VideoPush

VideoPush Overview
Watch Our VideoPush Overview Video

  1. Bookmarking & Case Management – This new feature lets users permanently save, label and manage important video clips on the server. With bookmarking, exacqVision users can tag, name and retail video clips for long-term, server-based retention of important evidence.  Case management provides a tool to organize all related bookmarks together into one case. All bookmarks within a case can be easily exported in one simple step.

bookmarking video

Watch Our Bookmarking and Case Management Overview Video

  1. Enterprise System Manager – ESM is a new, powerful, browser-based health monitoring system for the exacqVision VMS. With more than 25 user-defined warnings that can be selected by the user for immediate notification, ESM provides extensive server health monitoring across the entire surveillance system. The new ESM Failover feature ensures the high availability of mission critical security video and data.This proactive monitoring tool helps large installations improve uptime, reduce software maintenance and diagnose problems before they become critical.


In addition to the dozens of software enhancements we added in 2014, we’ve also upgraded and added new hardware products to our NVR offerings.


Now that 2015 quickly approaches, we are looking forward to developing more significant new features for exacqVision including simplifying common security functions to make exacqVision users’ jobs easier and company operations more efficient.  If you haven’t tried these features, check them out now.



What would you like to see in 2015? We welcome your suggestions and feedback to help us make the exacqVision client better for you!

Bookmarking and Case Management Highlights exacqVision 6.2 Release

The latest version of the exacqVision Video Management System (VMS), Version 6.2, is now available. This release adds bookmarking and case management, allowing users to permanently save, label and manage important video clips on the server. In addition, exacqVision 6.2 includes built-in EasySupport for highly detailed, same-day online support, along with Transacq Search for easier, more powerful searching through important serial data from sources like cash registers. With added support for over 80 new cameras in this release, the exacqVision VMS now supports nearly 2000 IP camera models.

exacqVision 6.0 logoexacqVision 6.2 is available for download at https:exacq.com/download

New exacqVision 6.2 features include:

Other new items in this release:

Bookmarking & Case Management

Preview the new Bookmarking & Case Management features via the latest video from our Online Training Series:

Bookmarking & Case Management


Our new bookmarking feature allows you to tag, name, and retain video clips, providing long term, server-based retention of important evidence.

Bookmark menu

  • Group multiple video, audio and data segments
  • Retain video on server or S-Series until user deletes the bookmark
  • Normal video deletion rules apply after bookmark is deleted

Create a bookmark by marking the video start and stop points, then click the new “Create Bookmark” button.


Give the bookmark a name and a description, then click the apply button to save the bookmark.

Save Bookmark

Bookmarking allows you to easily find important video from the exacqVision client.

  • Name groups of important evidence
  • Quickly find evidence in bookmarks list
  • All searching and playback is done from client interface

Bookmarking is available in exacqVision Professional and Enterprise.

Case Management

CasesThe new Case Management feature, available in exacqVision Enterprise, provides a tool to organize related bookmarks into cases.

  • Add and remove bookmarks from cases
  • Name cases for each search

Organize your bookmarks into named cases.

Add Bookmark to a Case

Search cases to find related groups of bookmarks.

Search Cases

Use case management and bookmarking together for long term storage of critical evidence.


Support DiagnosticsIn exacqVision 6.2, we’ve added a “Support Diagnostics” option. This feature streamlines your technical support issues by automatically sending important log files, system information and your notes to an exacqVision technical support specialist who will reply online, usually within a single business day.

  • Easily upload Support Diagnostics files
  • Response target: < 1 business day.
  • Faster than verbally relaying technical information
  • Available 24/7/365

When you select the Support Diagnostics menu option, you simply choose the server and the log files you wish to report, then upload them to your case.

Support Diagnostics Menu

The upload button initiates the online Support Request Form with several fields pre-filled for you.

Support Form

You will receive a confirmation with your case number, customer information, system information and a list of the support diagnostic files that were uploaded. Exacq Technical Support then reviews your files and responds with a solution or further diagnostic actions.

Improved Systems Grid

The new Systems page allows you to connect to your exacqVision servers from your client faster. This is specifically noticed by users who have high server counts. The updated Systems page also makes it easier to connect or disconnect to every server on the grid with just a single click.

Systems Grid

Transacq Search

With Transacq Search we’ve greatly simplified the serial data search feature in exacqVision 6.2, providing a tool to search important data such as cash register transactions synced with surveillance video.

Advanced Data Search

In addition, you can set up a recording event and other actions based on serial data. For example, record video when liquor is purchased.

Serial Event Trigger

Setting up the search rules is easy with the new rule configuration screen.

Easy Rules Editor

Increased PTZ Control Responsiveness

exacqVision Joystick

Version 6.0 of the exacqVision VMS included smoother control and faster response for a number of IP PTZ cameras. With the 6.2 release, these improvements have now been expanded to include more camera manufacturers including Pelco, ACTi, Hikvision and UDP. You’ll really notice these improvements when using the exacqVision Surveillance Keyboard.

Expanded Support for Client-Side Dewarping with Panoramic/Fisheye Cameras

Exacq continues to build on its list of supported panoramic or “fisheye” cameras that allow for client-side dewarping. With client-side dewarping the entire panoramic field of view is always available–whether the user is in live or recorded mode. This works with the exacqVision client, the web browser client and even with the Exacq Mobile app. Client-side panoramic dewarping is more resource efficient, recording one video stream and eliminating the possibility of redundant recording. Version 6.2 of exacqVision adds client-side dewarping for the Illustra 825 and the Samsung SNV-7010 fisheye/panoramic cameras.

Client-Based Panoramic Dewarping

Supported client-based dewarping cameras and technology partners include:

New IP Camera Support

We’ve added support for over 80 new IP cameras models in the exacqVision 6.2 release, bringing the total number of IP cameras supported to nearly 2000!

IP Cameras

New native driver support for the following cameras is included in this release:

American Dynamics

  • Illustra FlexIllustra 825  360° Fisheye camera now with client-side dewarping
  • Illustra 625 PTZ camera now with “Pattern and Peel”
  • Illustra 610 Compact Mini Bullet


  • SNV-7010 Fisheye with client-side dewarping
  • Multi-StrSamsung Logoeam support for:
    • SND-6013
    • SNV-6013
    • SND-7084
    • SNV-7084


  • PanasonicWV-SFN611L
  • WV-SFR611L
  • WV-SFN631L
  • WV-SFR631L


  • BoschMulti-stream support
  • FLEXIDOME IP micro 5000


  • SonySNC-HM662 Fisheye with client-side dewarping


  • VB-S800D
  • canon logoVB-S31D PTZ
  • VB-S30D PTZ
  • VB-S900F

ONVIFONVIF IP Camera Integrations

  • DSC – 2 new models
  • Dahua – 25 new models
  • Speco techonologies – 8 new models
  • Flexwatch – 5 new models
  • Dynacolor – 1 new model
  • ZTE – 10 new models

Web & Mobile Clients

Active DirectoryWeb Service AD/LDAP Support

  • Mobile and Web Client users can now use domain credentials
  • Log into web service, client software and Windows/Linux with the same account
  • LDAPEasier for your IT department to administer users

Web Client

The Web Client now supports:

  • Thumbnail Search
  • Timeline Search

exacqVision ESM Version 2.6

Several new enhancements are included in the release of exacqVision Enterrprise System Manager (ESM) 2.6 including:

Email Rules Engine design overhaul

  • Define rules using natural language “If-Then” structure
  • Create specific event start/stop rules
  • Create specific rules for different servers, cameras and server groups
  • HTML email format (prettier)

ESM Email

ESM Server Versions Page

  • Overhaul of GUI layout to improve usability
  • Identify old versions of exacqVision still deployed
  • Identify new versions of exacqVision available

ESM User Preference Persistence

  • All preferences for viewing servers, events and cameras are persisted
  • Preferences saved per user
  • Settings carry over between browsers

Download and Installation

As always, the latest versions of exacqVision client and server software can easily and quickly be copied over existing versions while retaining all user settings. The latest versions are available through “Check for Updates” in the “About” box in the exacqVision software.

exacqVision Server software is available in both Windows and Linux versions, and the exacqVision client software is available in Windows, Linux and Macintosh native versions. Any version of exacqVision client can connect to any version of exacqVision server.

Download exacqVision Software here: http://exacq.com/downloads

Try exacqVision software for free here: http://exacq.com/try