While hardening is important, it does not guarantee that the device you install today will be secure tomorrow. Potential problems can lie dormant for years and then provide easy access for hackers when uncovered. For example, Shellshock was actually introduced as a product feature in 1989. Its vulnerability existed undetected in numerous products — including “hardened” versions of Linux and Unix operating systems — for 25 years. But within a single day of the vulnerability announcement in 2014, hackers reportedly were taking advantage of this critical bug.
At Tyco Security Products, we understand that a vulnerability discovered in one of our security products could potentially put your entire business at risk. That’s why we’ve put a team and process in place designed to deliver a fast, actionable response to help protect your investments from harm.
Our Cyber Protection Team continuously monitors for vulnerabilities using multiple resources. When a new bug is discovered, the Cyber Protection Team and key product engineers work quickly to tackle and resolve security concerns before they become critical to your operation.
This dedicated response enables us to create a security advisory, typically within 24 hours. The notification includes information about which products are vulnerable along with mitigation steps. It also lists products that we have confirmed are not vulnerable for greater peace of mind.
In the case of significant vulnerabilities, advisories are updated as needed until the issues are resolved. Quality engineers ensure that software patches are fully tested and validated. While we cannot predict how long it will take to resolve an issue, it took the team just two weeks to deliver patches for ShellShock and Heartbleed, both critical vulnerabilities.
Learn more about our Cyber Protection Program and how we’re working to protect our physical security products from attacks, damages, disruptions and misuse. You can also sign up to receive security advisories.